G2 Winter 2025 Xelix badges

Why choose Xelix?

We believe Xelix is a different type of technology vendor. We’re laser focused on delivering solutions that deliver rapid payback, are easily adopted and quickly become critical to the AP operation.

We pair this with world-class support and a deep commitment to customer value realisation, with the support and guidance of our amazing customer community.

Customers love Xelix
  • A category-leading product

    We’ve been leveraging AI technologies long before they became industry standard. This early adoption has given us a significant advantage, allowing us to refine and perfect our tools to deliver unmatched power and accuracy. Our intelligent approach has been recognised by AWS, who identified Xelix as AI trailblazers. 

    Customers often praise our user experience and ease of setup, but our product isn’t just about looking and feeling good - it's designed to perform at the highest level, processing large datasets with ease. We also prioritise best-in-class security protocols, ensuring your data remains safe, secure and protected at all times. 

  • A critical focus on your ROI

     
    Expect massive ROI with our solutions: payback within months and typically a 5x return in your first year. Our reputation for delivering value is reflected in our customer reviews and our vibrant community of P2P and GBS leaders. From the outset, we prioritise value realisation. We only recommend our products if we're certain they'll benefit your business and work collaboratively with you during the sales process to build a tailored business case that will inform your decision making. 

World-class customer support and value realisation

We have a 98% retention rate and top the software leaderboards for customer satisfaction for a few reasons.  
  • Customer support and community

    We understand your time is precious and therefore aim to respond to your queries in minutes, not days. We’re proud to host an online customer community of over 2000 members, where you can access training resources, as well as connect with other users. We bring this community to life at our annual in-person customer event, Xelix Connect, and host quarterly customer meet-ups for those looking to unwind and enjoy some face time with industry peers. 
  • Customer success and value realisation

    Our goal is to build meaningful relationships and ensure quick time-to-value. We work closely with your team to set clear KPIs, deliver the right training and build tailored reports to track your progress. We conduct quarterly business reviews to align your leadership team with the value you’re driving, ensuring it supports your broader business priorities. Our consultative approach means we’re not just a vendor; we become an extension of your team.

  • Customer collaboration

    Our product and customer success teams genuinely love hearing customer feedback. Everything we build is shaped through co-development with our users. We don’t just collect suggestions and let them sit in a backlog - your ideas are taken seriously and we collaborate closely to bring them to life. We’re committed to building a partnership where your input drives our product’s evolution.

What our customers say about us

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G2 Winter Badges 4
Start Your Journey With Xelix

Sound good? Chat with us to learn more.