Design & Usability – A product teams love to use
Xelix tops G2’s Usability Index in the Procure to Pay Software Category
Easiest Admin
The Easiest Admin product in the Usability
index earned the highest Ease of Admin rating in its category.
The current situation
For too long finance teams have been burdened with clunky, unintuitive systems that require specialist training to use. A complex UI slows down the onboarding process, leaves new team members confused and hurts efficiency.
Why Xelix?
Xelix is enterprise software with consumer-level design and usability. Poor user experience is not ok with us.
Whether you need to reconcile a supplier statement, get to the bottom of a duplicate posting, or build a beautiful dashboard – it’s straight-forward and easy with Xelix. We want to provide our customers with a solution that is fun to use, and that all starts with good design.
But don’t take our words for it, here are a few things some of our customers have to say on the topic.
Our Technology – Combining best-in-class AI and Machine Learning
to deliver unmatched efficiency
The current situation
Typically, finance teams have relied on cumbersome in-house tools or heavily manual processes when trying to manage payables risk. Manual checks are tedious and prone to error, whilst rule-based approaches surface high volumes of false positives, creating more work rather than removing it.
Why Xelix?
Our team of in-house Engineers and Data Scientists have developed a new approach to old age problems within the CFO office. Each client has 21+ Machine Learning models in production, constantly analysing historic payment data and continually learning from user responses within the platform. Whether it’s understanding supplier statements, surfacing a VAT anomalies or highlighting potential fraud, Xelix’s accuracy rate and sophistication is unmatched.
As part of the onboarding process, we run two years of historic payments through our system to learn the trends and nuances of your transactional data.
The combination of historic analysis, the deployment of 21+ Machine Learning models, and the use of best-in-class AI, means Xelix delivers results with a starting accuracy rate of 60%. And this accuracy grows over time as our customers use feedback buttons within the platform to help finetune our models further. This means you will no longer waste valuable time investigating a high volume of false positives (incorrect results).
Customer Success – at the heart of our business
The current situation
Despite the nice slogans on the website, a lot of businesses underdeliver when it comes to Customer Service, leaving customers feeling unsupported and unable to get the most from their software investment. Been told that your feature requests will be “passed to the product team”, but nothing ever materialises? Waited days for a response to an urgent query? In the fast-paced finance world, this just isn’t good enough.
Why Xelix?
Xelix has achieved a 100% rating for customer satisfaction, and an NPS score of 91, for three core reasons; rapid response rates, listening to customer feedback and co-development.
Rapid Response Rates
Every Xelix customer is allocated a dedicated Account Manager at the start of their subscription, who will be around whenever you need them, regardless of the package you choose. We understand time is precious, and productivity cannot be hampered, so we aim to respond to queries within a few minutes.
Customer feedback
Customer feedback is at the centre of our business, and we take it very seriously. We love to listen, learn and do better, and have adopted an open-door approach when it comes to this. We’re a humble team and believe there is always room for improvement.
Co-development
And finally, we love to co-develop with our customers. We speak with our customers on a regular basis to find out what more our platform can do to make their lives easier, and this information is what drives our product roadmap.
Your Return on Investment
Guaranteed ROI
on Day One
This is achieved by providing historical analysis on overpayments you can go on to recover.
ROI again by
Month Four
Typically, Xelix delivers cost-savings that equate to more than your contract value by month four.
ROI x4 in
12 months
At minimum, Xelix delivers 4x ROI within your first 12 months.
ROI on the clock -
get back 3 days a month
Get back time to focus on value-adding tasks thanks to Xelix’s proactive approach & smart automation.
Ready for a chat?
Content you may find interesting
Xelix completes Series A investment round, raising $5M
G2 Summer 2022 Reports released: Xelix a High Performer in best P2P Software and Financial Audit Categories
