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Webinar

How Health Systems can stop financial leakage in AP

Join UPMC and Xelix for a practical discussion on how health systems can recover millions in missed credits and overpayments and stop using expensive recovery audits.

26 February 2026

12:00 pm - 12:45 pm (EST)

Microsoft Teams

Register now
Health Systems Webinar - Landing Page Asset

Why this topic matters now

Every year, health systems lose millions to financial leakage through duplicate payments, invoice errors and especially missed credit notes that never make it onto the ledger. With tight AP capacity and high supplier volumes, most teams know their ledger is incomplete, but lack the bandwidth to reconcile enough statements to find what's owed.
 
In this session, you'll hear directly from UPMC about how they're tackling this challenge, and learn practical strategies you can apply in your own organisation, no matter where you are in your financial controls journey.

What you'll learn in this webinar

  • The hidden opportunity in missed credit notes

    Learn why credit notes are the biggest recovery opportunity for health systems, and why timing matter so much. 

  • Why recovery audits fall so short

    Learn what proactive reconciliation and controls look like in practice. 

  • How to move from reactive to proactive

    Hear about practical steps AP leaders can take to improve ledger accuracy and supplier relationships.

Who are our speakers?

  • Kelly Coxon

    Senior Director, Procure-to-Pay (P2P) @ UPMC

  • Suzette Schilling

    Solution Consultant @ Xelix (former Director of Shared Services @ MYR Group)

Financial leakage in Accounts Payable: An overview

Every year, health systems lose millions to financial leakage through duplicate payments, invoice errors and especially missed credit notes that never make it onto the ledger. With tight AP capacity and high supplier volumes, most teams know their ledger is incomplete, but lack the bandwidth to reconcile enough statements to find what's owed.

Register now to secure your spot in our webinar and get access to the recording.


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