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Webinar

Leading change in AP: Royal Free increased reconciliation to save millions

Join Royal Free London and Xelix for a practical discussion on how AP teams can strengthen controls, increase adoption of statement reconciliation and uncover significant value from missed credits.

The webinar is in partnership with the Accounts Payable Association, as part of their Masterclass series. 

26 March 2026

3:00 pm - 4:00 pm (GMT)

Online

Register now
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Why this topic matters now

Every year, enterprises lose billions to AP financial leakage as duplicate payments, invoice errors, missed credit notes and fraud slip through controls. Many teams have tools in place to catch these errors, but making change stick and driving consistent adoption remains a challenge.

In this session, Royal Free London Hospital will share how focusing on adoption and embedding statement reconciliation as a core process helped their team strengthen controls and uncover millions in missing credits.

 

What you'll learn in this webinar

  • Identify adoption gaps that limit ROI

    Learn how to spot common under utilisation issues that stop teams getting full value from their software.

  • Improve buy in through change management

    Learn practical tactics to bring teams on board and encourage consistent use.

  • Build an adoption driven action plan

    Learn how to use reporting and performance tracking to reinforce new ways of working.

Who are our speakers?

  • Cleo Cassell

    Head of AR and AP @ Royal Free London NHS

  • Tsholofelo Molefe

    Head of AP @ Royal Free London

  • Lewis Walker

    Account Manager @ Xelix

Financial leakage in Accounts Payable: An overview

Every year, companies lose millions to financial leakage through duplicate payments, invoice errors and especially missed credit notes that never make it onto the ledger. With tight AP capacity and high supplier volumes, most teams know their ledger is incomplete, but lack the bandwidth to reconcile enough statements to find what's owed.

Register now to secure your spot in our webinar and get access to the recording.


Register now

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